RackShare
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Technical Support

Whether you're a beginner or an advanced user, administering a website and a hosting account can be confusing. With the easy-to-use WebsiteOS control panel, each application comes with its own detailed help menu, accessible by clicking on the "?" on the top right corner of each application.

We are also proud to offer online our technical support system. It's available at the click of a button, complete with a searchable database of terms and topics to help you find the answers you need now.

  • If you need some help getting started with your website, configuring your email client, or you have some questions about the service and tools we provide, click on General Help.
  • For help using our website management tool, WebsiteOS, click on WebsiteOS Help.
  • If you're looking for Webmail support for web-based email, click on Webmail Help.

If you need additional support, feel free to contact us. Current customers can contact our highly trained support staff 24 hrs/day, 7 days/week via the methods supplied in the New Account Guide you received when your account was created.